Refund & Return Policy

At FUKEDICK.com, customer satisfaction, product quality, and privacy protection are our top priorities.

Due to the intimate nature of our products and strict hygiene standards, we carefully handle every order before shipment. For health and safety reasons, we generally do not accept returns of used adult products.

However, if you receive a defective, damaged, or incorrect item, we are committed to providing a reasonable solution, including replacement or refund assistance.

1. Refund & Return Eligibility

You may request a refund, return, or replacement if:

• The product arrives damaged during shipping
• You receive an incorrect item
• The product has a manufacturing defect
• The item does not function as described

To be eligible for a return request:

• You must contact us within 7 days after delivery
• The product must be unused and in its original packaging
• All accessories, manuals, and included items must be returned
• Photos or videos may be required to verify the issue

Returns without prior approval from our customer service team may not be accepted.

2. Hygiene & Safety Policy

For health and hygiene reasons, used intimate products cannot be returned or resold.

This policy helps us maintain strict safety standards and protect the health and privacy of all customers.

Before purchasing, we recommend carefully reviewing:

• Product size information
• Product features
• Material details
• Images and descriptions

If you have questions before ordering, please contact our support team and we will be happy to assist.

3. Damaged or Defective Products

If your order arrives damaged or the product has a quality issue, please contact us within 7 days of delivery.

Please provide:

• Order number
• Description of the issue
• Clear photos or videos showing the problem

After verification, we may provide:

• Free replacement
• Partial refund
• Full refund depending on the situation

Our customer service team will review each case individually and provide the best possible solution.

4. Return Process

To start a return request:

Step 1:

Contact our customer support team:

Email: info@fukedick.com

Please include your order number and reason for requesting a return.

Step 2:

Wait for return authorization from our support team.

Do not send products back before receiving confirmation.

Step 3:

If approved, securely package the item and follow the return instructions provided.

Step 4:

Once the returned item is received and inspected, we will process your refund or replacement.

5. Refund Process

Once your refund is approved:

• Refunds will be issued to the original payment method
• Processing time depends on your payment provider

Typical refund processing time:

• Credit/Debit Card: 3–10 business days
• PayPal and other payment methods: Based on the provider's processing schedule

Please note that banks or payment platforms may require additional time to complete the transaction.

6. Order Cancellation & Refund

If you need to cancel your order, please contact us as soon as possible.

Orders can only be cancelled before they enter the shipping process.

Once an order has been shipped, cancellation is no longer available. Please refer to our Order Cancellation Policy for more information.

7. Exchange Policy

If you receive a defective or incorrect product, we can arrange a replacement after verification.

Replacement requests must meet the following conditions:

• Request submitted within 7 days of delivery
• Product issue verified by our customer service team
• Original order information provided

8. Non-Returnable Items

The following situations are not eligible for return or refund:

• Products that have been used
• Products without original packaging
• Products damaged due to improper use
• Products purchased incorrectly due to personal preference
• Orders returned without authorization

9. Contact Us

If you have any questions regarding refunds, returns, replacements, or your order, please contact:

FUKEDICK.com Customer Support

Email:
info@fukedick.com

We are committed to providing a secure, discreet, and reliable shopping experience for every customer.